- Store Policies
WRC Enterprises, Inc. offers the following Return and Exchange Policy: We guarantee all of our products for 30 days. In order to return a defective item, you must first contact us by e-mail at firstname.lastname@example.org, or call 301-699-8941. You may also fax us at 301-388-0697. Soon after this is done, you will be issued a Return Merchandise Authorization Form. This form will explain the instructions on how to return the item. Our Return Merchandise Authorization Form is valid for 30 days from the time of issue date. All items must be in original box. If you return an item that has not been damaged, there is a 20% restocking fee. You must contact us before returning the item. It must be in the original box.
To obtain an extension of credit from WRC Enterprises, Inc., a Credit Application must be completed. Also a Copy of Resale Certificate or Certification Must Accompany This Application. We will need at least three trade references (office supplies industry only), and bank reference. Before processing your purchase order, we will send to you our credit application by e-mail.